customerrelationshipmanagement

What to do After a Sales Call

    Making a sales call is no easy task, and it is just the first step of the sales process. When you have contacted a lead, there are some key actions you must take if you want to move the deal…

    What to Say on a Sales Call

      ‘Thank you for taking the time to talk’ The first few seconds of the call must be used to set the tone and to keep the prospect on the line. Use positive greetings, such as ‘good morning,’ and make sure…

      5 Tips For Closing a Deal

        You’ve successfully moved a deal up to the proposal stage of the sales pipeline. The lead is qualified, and interested in your product. All you need to do now is get them to sign on and buy – this is…

        Why You Need a Sales Process

          The most successful salespeople and sales teams out there all use a systematic approach to sales: they follow a defined sales process. The stages include identifying leads, contacting and qualifying them, making proposals, and closing deals. A well-organized and tracked…