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1. Optimize organization and time management

CRM provides a comprehensive customer overview that helps you organize your day of selling. Centralizing your email, task management and agenda makes it significantly simpler to manage. Users can prioritize completing tasks for the deals that are most likely to close. With the integrated agenda, you can set alerts and reminders to make sure you get things done on time.

2. Respond faster with integrated email

With integrated email inside customer management tools, users can see all the information needed to formulate a response and send their message from the same platform. This reduces the amount of time it takes to reply to a customer, increasing customer satisfaction. Our platform allows you to connect emails to deals and combine all relevant data, and never have to retype identical emails with automated templates. All you need to access your selling tool is an internet or mobile connection, so users can respond to customers on the go.

Optimize the sales process with CRM for sales teams

3. Work better as a team

Team members can work better together when they have access to the same information.The sales manager can also track the progress of the sales team, and see how long deals are staying open at certain stages, and accordingly assign tasks to the different users and effectively delegate the work across the team. CRM is the best way for businesses to share customer-focused information between users and departments: for example, the same customer data is often of great use to both the marketing and sales departments.

4. Grow your business

CRM is scaleable and grows with your business. In order to grow, you need to build trusting and lasting relationships with customers. Leads that are sent relevant information at the right time are most likely to be converted into paying customers. When a sales process is effectively implemented with a CRM platform, no customer will go ignored when their details and deal status are consistently recorded.

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Written by

Gina Walker

I am a Londoner, UCL graduate, and speaker of 4 languages. My passion for marketing, sales, and overall customer success comes from a love of communication and building relationships.

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