Small Business

Customer Service: Doing it right

  • March 11, 2019

In days when customer satisfaction is paramount to your business, managing customers effectively should be one of your top priorities. It’s very important to tune in to this issue and figure out the best actions you can take to keep…

How to maintain a positive working environment

  • February 28, 2019

One of the most important aspects of a business is the maintenance of a positive working environment and a healthy corporate culture. Sales might define your success, but it’s the satisfied workforce behind these sales efforts that make the difference….

Top benefits of CRM email integration in Breezz

  • February 24, 2019

Your business benefits from the feedback and revenue that your customers bring. Connecting with your customers the right way, at the right time fosters the trust and satisfaction crucial to building loyal customer relationships. Whether it’s contacting a new lead,…

5 tips for managing leads like a pro

  • January 17, 2019

There’s nothing like the feeling you get when you open your CRM and see a long list of new leads interested in your product or service. After you’ve done a little victory dance, it’s time focus on the next step…

Bridging the gap between Sales and Service

  • December 17, 2018

As consumers, we know quite well the frustration of poor customer service. Most of us have had many agonizing experiences dealing with a business that simply has no idea how to deal with their customers. If the experience was poor…

5 Sales Tips to Increase your Sales Expertise

  • December 10, 2018

Being a great salesperson takes a lot of practice. You can’t just learn a few strategies and sit back and see your sales soar. You need to hone your selling skills through experience, dedication, and the ability to modify your…

Why your business needs a cloud-based CRM

  • November 26, 2018

It’s pretty well known that a CRM (customer relationship management) system is one of the most powerful tools you can use for your business. By optimizing the way you connect with your customers, manage your tasks, and manage your sales…