As consumers, we know quite well the frustration of poor customer service. Most of us have had many agonizing experiences dealing with a business that simply has no idea how to deal with their customers. If the experience was poor…
It’s pretty well known in 2018 that a CRM (customer relationship management) system is one of the most powerful tools you can use for your business. By optimizing the way you connect with your customers, manage your tasks, and manage…
If you own a small business, you probably have had your share of challenges that most small businesses face. Whether your concern is related to money management, hiring new employees, or simply staying energized, there are solutions to overcome these…
We are living in the Age of the Customer, a term that describes the current marketplace. In the past, sellers had the upper hand because customers couldn’t access information easily about the product, profit margin, and competitor pricing. But with…
While Excel spreadsheets are a good enough tool for some tasks, when it comes to customer relationship management it lags way behind. CRM (Customer Relationship Management) software is a much more efficient tool for managing your business’ most important asset…
There are many business tools and management software that provide ways to optimize different aspects of your business. If you want to manage your business’ finances, legal needs, or marketing efforts, there are myriads of applications out there to choose…
It can get feel great concluding a productive meeting or call with a prospect. But the steps you take after that meeting can make a big difference in turning that lead into an actual customer. It’s important that your next…
Becoming a master salesperson isn’t only about learning how to interact with your customers. You also need to prepare yourself to be ready to make those successful sales calls. There are several tried and true tips that you can use…
It’s no secret that your relationship with your customers is central to your business’ success. Your customers drive your business by bringing in revenue and providing crucial feedback for your products. With a good sales CRM system, you can optimize…
In sales, your customers are the most important aspect of your business. Regardless of what products or services you offer, your customer base is what drives your organization, brings in revenue, and offers essential feedback on your business. It is…
