customermanagement

Bridging the gap between Sales and Service

  • December 17, 2018

As consumers, we know quite well the frustration of poor customer service. Most of us have had many agonizing experiences dealing with a business that simply has no idea how to deal with their customers. If the experience was poor…

Why your business needs a cloud-based CRM

  • November 26, 2018

It’s pretty well known that a CRM (customer relationship management) system is one of the most powerful tools you can use for your business. By optimizing the way you connect with your customers, manage your tasks, and manage your sales…

Why your Small Business needs a CRM system

  • November 18, 2018

If you own a small business, you probably have had your share of challenges that most small businesses face. Whether your concern is related to money management, hiring new employees, or simply staying energized, there are solutions to overcome these…

CRM: A Guide for Beginners

  • October 25, 2018

There are many business tools and management software that provide ways to optimize different aspects of your business. If you want to manage your business’ finances, legal needs, or marketing efforts, there are myriads of applications out there to choose…